HP Care Pack is an extended service plan that increases the warranty period of your HP devices like laptops, desktops, printers, plotters and servers. It helps cover repair costs and provides additional support.

You can easily purchase an HP Care Pack through PrimeCare IT Services. Simply contact us via phone, email, or website form, and our team will guide you through the process.

The standard HP warranty (typically 1 year) is included free with every new HP device. It covers hardware defects under normal use, but may require you to bring the device to an HP service centre, has no priority response time, and does not cover accidental damage or battery degradation.

An HP Care Pack upgrades this in four key ways:

✓ Onsite service — an HP engineer comes to your home or office
✓ Next Business Day priority (on 3-year plans) — repairs happen faster
✓ Optional ADP — covers drops, spills, and accidents
✓ Battery Replacement — covers battery when it falls below 50% capacity

In short, HP Care Pack extends both the duration and the quality of your warranty coverage.

In most cases, warranty extension is possible within a limited time after expiry. Contact us to check eligibility.

HP Care Pack covers: Hardware failures, defective components, and manufacturing faults under normal use. Onsite repair at your location. Genuine HP spare parts and all labour costs (no extra charge). Next Business Day priority service (3-year plans). Optional Accidental Damage Protection for drops, spills, and electrical surges. Optional Battery Replacement when charging capacity falls below 50%.

HP Care Pack does NOT cover: Software issues, OS errors, or data loss. Pre-existing physical damage. Cosmetic damage not caused by an accident. Consumables like printer ink cartridges or toner. Damage from unauthorised modifications or repairs. Normal wear and tear on non-battery components.

• Trusted Care pack provider
• Best pricing
• Fast activation
• Expert support